FAQs

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Our E-Cards are fulfilled 4 times a day. If you are going to lunch, and order in the morning, we will complete the transaction by 11am. If you are going to dinner tonight, we will complete the transaction by 5pm EST.

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There are no other costs for buying gift cards with Apex, just the purchase price.

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Apex provides guaranteed Gift Cards to our clients valid for the dollar amount and at the merchant named on the purchase order. If a problem arises or the full balance was not available on the card for the full amount, Apex will credit you with another Gift Card or a refund. It is your choice.

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Apex gives you a 30-day guarantee from the date of purchase that covers your Gift Card value. The balance on any Gift Card is authenticated by CardFlip before any sale.

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Gift cards never expire, unless otherwise stated in the listing. However, our Return and refund policy expires in 30 days, due to which we recommend using them within the balance guarantee period. Should you face any problem during this time frame, please contact us so that we may help you at the earliest.

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We will gladly refund buyers within 30 days of the receipt of gift card, ONLY if the balance on the gift card received is different from what was stated or if the balance on the gift card depletes and / or it becomes void with no fault of the buyer.